Privacy Policy
Vegadrift Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vannaq.com (the “Site”). Please read this Privacy Policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, and username/password information that you voluntarily give to us when you register with the Site.
- Financial Data: All financial information is stored and processed by our payment processor, Stripe. We do not collect or store any payment information on our servers, other than confirmation that a payment has been made. You should review Stripe’s privacy policy and contact them directly for responses to your questions.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account;
- Process your payments and subscriptions;
- Email you regarding your account or order;
- Improve the user experience of our Site and services;
- Monitor and analyze usage and trends to improve the Site.
3. Disclosure of Your Information
We do not sell your personal information and have no plans to do so. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe) and customer communication.
4. Use of Cookies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will only retain your personal information for as long as it is needed for the purposes set out in this policy. When you close your account, we will retain your email address for our internal records unless you request its deletion. We will not actively use this email for communication unless required by law. All other personal data associated with your account will be deleted or anonymized in accordance with our data processing schedules. You may request the deletion of your email address at any time by contacting us.
7. Promotional Communications
From time to time, we may use your email address to send you information about substantial new products, features, or exclusive offers. You have the right to opt out of receiving these promotional communications at any time by using the “unsubscribe” link found in the emails or by contacting us directly to request exclusion from future mailings.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
9. Your Privacy Rights and International Data Transfers
Depending on your location, you have certain rights regarding your personal data. At a minimum, you have the right to:
- Request access to the personal information we hold about you;
- Request correction of any inaccurate or incomplete information;
- Request deletion of your personal information.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in a timely manner. Your information may be stored and processed on servers located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in a jurisdiction with data protection laws that may differ from those in your country.
10. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.
11. Governing Law
This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
12. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: [email protected].